Get in Touch With Us

Whether you have a question about one of our reviews, want to flag an inaccuracy, or need pointing toward responsible gambling support, this page explains the best way to reach us and what to expect once you do.

How to Contact Us

Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].

When you write in, a little context helps. Telling us upfront whether your message is about a specific casino listing, a bonus query, a site correction or something else means we can route it to the right person immediately and get back to you sooner.

What We Can Help With

We cover online casinos available to US residents, so most enquiries fall into one of the categories below. All of them are welcome.

• Content questions — Unsure how wagering requirements work, what Gold Coins and Sweeps Coins mean, or how RTP affects your play? Ask us and we will point you to the right resource or answer directly.
• Corrections and updates — Spotted something that looks out of date or does not match your experience with a listed site? We take accuracy seriously and review every flag we receive.
• Listing and editorial enquiries — If you represent an operator and want to discuss how your platform is covered on this site, please introduce yourself and describe what you are looking for. Our editorial positions are not for sale, and ranking is never influenced by commercial relationships.
• Partnership and advertising — Commercial enquiries are welcome. Please be specific about what you have in mind so we can give you a useful reply rather than a generic one.
• Responsible gambling concerns — If gambling has stopped being enjoyable, or you are worried about your own play or someone else's, mention this in your message. We will respond with care and point you toward the appropriate support services.
• Technical issues — Broken links, pages that won't load, or anything else that looks like a site fault — let us know and we will look into it.

What Happens After You Write In

There are no automated responses here. When your email arrives, a member of our team reads it and prepares a reply. Our target window is two working days from receipt. During particularly busy periods it may stretch a little longer, but we will always follow up.

If your question is urgent — for example, if you are seeking immediate help with a gambling concern — do not wait for us. Contact the National Problem Gambling Helpline directly on 1-800-522-4700, available 24 hours a day, seven days a week. The helpline is free, confidential and staffed by trained counsellors.

Responsible Gambling Resources

We publish casino comparisons to help US adults make informed choices, not to encourage anyone to spend beyond their means. If you or someone you know is experiencing difficulties related to gambling, the organisations below offer free, confidential support:

• National Council on Problem Gambling (NCPG) — ncpgambling.org | Helpline: 1-800-522-4700
• Gamblers Anonymous — gamblersanonymous.org | Peer-support meetings across the US
• National Problem Gambling Helpline Chat — available at ncpgambling.org for text-based support

Every licensed social casino and sweepstakes platform we review is required to offer self-exclusion tools, deposit limits and spending controls. If you need help locating those features on a specific site, include the platform name in your message and we will do our best to guide you.

A Note on Our Editorial Standards

The casinos listed on US Online Casinos are researched and reviewed by our editorial team. We assess platforms on the criteria that matter to US players — licensing status, bonus transparency, payment options, game fairness and customer support. Commercial arrangements with operators may generate commission for this site, but they do not determine rankings or editorial conclusions.

If you believe any content on this site is inaccurate, misleading or out of date, please tell us. We would rather correct a mistake quickly than leave it standing. Reader feedback is one of the most reliable ways we keep our coverage honest.

For a broader look at how we evaluate platforms, including how we assess welcome offers and ongoing promotions for new online casinos, you are welcome to browse our reviews — each listing includes the specific conditions that apply to any advertised offer.

Who Can Use the Casinos We Cover

A reminder for anyone reading this page who is new to our site: the platforms we review are available to US residents who are physically located within a state where that platform operates legally. The minimum age to participate in real-money or sweepstakes-model casino play is 21 in most US states, though this can vary by state and platform type. Age and identity verification is required by all reputable operators before any winnings can be redeemed.

If you are unsure whether a particular casino is available where you live, or you have questions about eligibility, include your state in your message and we will do our best to help.

Thank You for Reaching Out

We genuinely value hearing from readers — whether it is a quick correction, a detailed question or a comment on how we could improve. Every message shapes how we develop this site, and we look forward to responding to yours.